Blog I Emotional Mastery

Maybe it’s you and not them

Nancy was shaking and furious. “I’m quitting – My boss is terrible”. Nancy, a client, was in tears over how her boss treated her. This is how having Emotional Intelligence helped her. Nancy is in her 30’s and has been at this new job for almost a year working from...

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Being nice is costing your time and money

You know what I'm talking about. Can you remember a time when you were afraid to tell someone on your staff, team or even a client the truth because you were afraid to hurt their feelings? I'll bet there's a situation in your business where you held back being...

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